This page is aimed at organisations, agencies, and frontline workers who operate in the Bath & North East Somerset area. Through your work you may come across clients who are struggling to pay their energy bills, or who are struggling to keep warm and healthy in their home, and therefore may benefit from a referral to the Energy at Home Advice Service. 

There are a number of ways you can refer a client into the Energy at Home scheme. You can;

  • give your client our contact details and suggest they get in contact

  • call the Advice Service freephone number 0800 038 5680 on your client's behalf when you are with them

  • make a quick referral by filling in the  online form below, an advisor will then contact either you or your client or

  • download the paper referral form which has a freepost return address


Make an online referral

Fill in the form below and an Energy at Home advisor will contact you or your client. Please indicate if you would rather we contact you first.

You can download a paper version of the referral form to fill in with clients. Once you have filled it in, you can either scan and email it to us, or you can put it in an evelope and return it by the freepost address. An Energy at Home advisor will then contact either you or the client depending on your request.

Data Protection: The information supplied on this form, including personal data, will be stored by the Centre for Sustainable Energy, who are the appointed Advice Service for the Bath & North East Somerset Energy at Home Scheme. I understand that I may be contacted by the Centre for Sustainable Energy, for the purpose of giving energy advice and/or in relation to Energy at Home Scheme offers. 

The Energy at Home Advice Service is brought to you by the Centre for Sustainable Energy, commissioned by Bath & North East Somerset Council

Find out more about us


Get in touch

tel. 0800 038 5680