Queries, feedback and complaints

If you have any questions, feedback or complaints about B&NES Energy at Home please call or email us using the details below.

Energy at Home

0800 038 5680


Bath & North East Somerset Council


We value your feedback, both positive and negative, to help improve the running of the Scheme.  If you would like to give feedback or make a complaint, please contact us.


Alternatively you can find out how to make a complaint to the Council through their Customer Complaints and Feedback webpages.

Energy at Home  is brought to you by Bath & North East Somerset Council


Get in touch

tel. 0800 038 5680

email. energyathome@bathnes.gov.uk